February 3, 2012

How to Engage Readers: Answer the So What and the Now What

Question Marks

Photo Credit: Don Moyer (flickr)

One of the biggest challenges new bloggers face is learning how to write effectively for a blog. A blog is not a newspaper (in fact, most major newspapers have blogs). It’s not an encyclopedia. It’s not really a collection of white papers, either. It could be, sure, but you might find it difficult to engage readers that way.

Whether or not it is done consciously, when writing, successful bloggers answer two very vital questions that blog readers look out for – the “So what?” and the “Now what?”

If you want to engage readers, what you write needs to matter to them.

The “So what?” addresses why the information is relevant to readers. It’s a very blatant question that deserves an upfront answer. The “Now what?” then addresses what people are supposed to do with what you’ve just presented. This is your opportunity to present a call-to-action: suggest a resolution, propose a challenge, invite people to buy a product, or ask for comments/reactions.

If you are struggling with developing a readership, or if your blog is new, re-read your post after you’ve written it and try to figure out if you can find the answers to the questions, “So What?” and “Now What?”.


Easy Ways to Answer the “So What?”

1. Address a problem your readers are having

As much as I have to stifle a gag reflex every time I see another post about how to get more readers or something like that (really, a new one pops up every single day), the bottom line is that it seems to be an issue every blogger feels that they have, and so writing a post about that subject is a smart move. Similarly, if you are a food blogger, it will help you to develop a niche and tackle issues that are pertinent (quick recipes, healthy alternatives, cheaper meals, etc.)

In the “blogs about blogging” sphere, it’s sooooo easy to keep re-hashing the same issues, so what I try to do is think of new ways to look at the problem. In turn, I take a hit for not having such catchy titles but I would rather bring something new to the table that you guys can think about and use.

2. Explain yourself

I’ve seen great posts written that have a big, bold section that says “Why This Matters” or something similar. That’s your opportunity to justify your decision to write about the topic. Often times, great posts just include a line or two in the beginning about the reason behind the necessity.

3. Ask questions

You can ask your readers questions to get them thinking about their situation, also. Asking “have you ever” type questions can make your readers think about the subject and how it relates to them personally.

Easy Ways to Answer the “Now What?”

1. Toss out a solution

If your post raises a concern or an issue, try coming up with at least one solution. Then, perhaps, ask your readers to chip in with more solutions. Francisco Rosales did this recently in his post, “Blogging Struggles… And the Advice to Overcome Them.”

2. Produce a clear set of instructions

I think that, besides the psychological associations we have with numbers and their significance, the reason so many people flock to numbered/list posts is that they usually present a specific set of instructions. If the post is great and clearly outlines the “So What?”, the logical follow-up is the “Now What?”

3. Link to posts/articles that solve the problem

If you aren’t able to provide a resolution yourself, or if it’s been done very well by someone else, you could link to their post(s). This is also a great way to increase page views on your own blog, because you can link to your Resources page (every blog should have one or more) or another post that already address the issue. This will save you time, also.

Now What? What to do going forward

OK so I took the easy way out and just used the words, “Now What” in my conclusion. It was to demonstrate a technique, though. When you close, close well. I actually find that the 2nd most challenging part of blogging, after writing a great title, is writing a great close. You don’t have to be as obvious as I am right now. :) But your post should bring people to the point where they feel like you were “going  somewhere” with your information and that you eventually got there.

Going forward, try to keep the question, “now what?” clear in your head as you write. Don’t be afraid to save your post as a draft until you can come up with something good. I’ve trashed many posts or left them collecting dust in Draft state because I could not come up with a good answer to “Now What?”

Your Turn: The So What, Now What Challenge

Have you written a great post that you feel is an example of So What, Now What? Or do you know someone else who has? Please leave a link here! I’d love to showcase some of those posts later in the week.

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About Tia Peterson

My name is Tia Peterson and I'm the founder of bizchickblogs.com. Feel free to drop me a line at [email protected] if you see something you like (or do not like). To keep in touch, please join our communities:

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Excellent Post thanks for brief

Funny I should just read this post after just publishing a 'So What' post!

I started my blog on blogspot and I got lots of questions thrown my way asking why I used blogspot when wordpress was obviously better and all. I answered, most times, a two liner here and there. But after awhile I just got tired of answering and decided to write a post giving the honest to God answer! This is the second posting I'm writing in this regard, and the first one got so much feedback I was totally blown away!

So yes, I can attest to the fact that answering these kind of questions help, big time!

Thanks for the great post Tia.

You're welcome. I can't wait to read your post. There are times when I have chosen Blogger over Wordpress and have even consulted clients and told them to choose Blogger. It really totally depends on the needs of the blogger and also what the future intentions are.

Yes all very good points as always Ms BizChickBlogger! You always get great comments too - great feedback!

I tend to find that its the same folks who comment time and again and everyone else 'sits' in the background.

When I did my "thang" on the Warrior Forum, this was especially the case. Although the thread grew fairly massive in a short space of time, it was obvious that there were very many opting out of making any remarks. Even though time and time again I vehemently expressed my "need" that folks contribute their own thoughts and everything (within reason) was welcome.

I read recently - from the highly reputed blogger - Yoast - that only 1% of blog visitors actually comment. Yes I see where Yoast was coming from there!

Nevertheless, I should try harder to implement Francisco's and your own advice, Tia. Its obvious some posts are not at all geared towards commenting, but its the ones that are which can often be a bit disheartening when no one wishes to voice up their own thoughts on proceeds. How else to gauge what you are doing is what your visitors want? Lethargy, I wonder...

I even stuck a nice pic of a large fruit bat on my most recent post just to get my readers chatting. Of all things you would think a large fruit bat called Joseph would get a chuckle and a comment...

Take it easy BizChick! How's the comp progressing by the way? Need some further input or are you running away with it??!!
My recent post Mistakes Made with Google ADSENSE Leads to a Pleasant Surprise!

Thanks, Jo! The fruit bat picture was definitely noteworthy. lol I guess I'm lucky in that while I don't get much traffic, my comment ratio is much higher than that. I get approximately 5-7 comments for every 60-80 visits. My Alexa rating is only at 208K, but the blog has only been around since the end of February so I think I am doing OK. Could be better.

The contest! I think I need more retweets, bookmarks and comments, but I think you've helped out a great deal and I'm satisfied with everything. I don't really expect to win as some really big fish have entered the competition. But it's been great visibility for me. If I win, it'd be a HUGE surprise with 100% of the winnings going towards more internet marketing projects (but of course) and a trip to BlogWorld in Las Vegas in October. LOL

Thanks so much for your comments and bookmarks. I really appreciate it. Also we should link up on Delicious!

Great post Tia, and of course thanks a lot for the mention, I'm truly honored!

I couldn't agree with you more. In my own experience, readership engagement went up when I started being more interactive, asking questions or even asking what your follower needs is the key to crafting successful content.

Listening is always more important. We should not assume what people need...
My recent post Blogging Struggles… And The Advice To Overcome Them

Thanks Francisco, I agree. There is no harm in asking what readers need to know. And readership evolves and shifts (at least it certainly has on this blog) and so the needs sometimes evolve and shift, too.

Hi Tia,

I appreciate your points and the two questions to ask while writing a post.

At times this approach may work for me but more often than not what I write comes out spontaneously.
It's not that it just comes out out of nowhere but it boils below the surface for a while and sometimes for a long time but when it's ready it pours out speedily.

When that happens I just write and don't ask any questions until it's time to edit the post.

Vance

My recent post Make Money Online, New Book by John Chow the e-Marketer Reviewed

Hey Vance - Same here! That's a great way to do it so that you are writing naturally. Editing often reveals a lot to me, both good things and things I need to work on. Thanks!

Hi Tia,

Answering the 'so what' isn't usually a problem for me, but my 'now what's' are pretty shabby sometimes. I dash off a quick line or two and that's that. Guess I'd better do some work on that :)
My recent post What My Father Taught Me About Blogging

Hi Jean! I'd say that's probably true for most bloggers. And I don't think many people talk about the Now What? even though it's so important.

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